Privacy Policy

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Welcome to Biriyom’z Residency (referred to as "we," "our," or "us"). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose the information you provide when using our website to book our accommodations. By using our services, you consent to the practices described in this Privacy Policy.

    2.1 Personal Information

When you book for a stay with us, we may collect the following personal information:

  • Name
  • Contact Number
  • Email Address
  • Location (optional)
    1. 2.2 Automatically Collected Information

    We may collect certain information automatically when you visit our website, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages viewed
  • Duration of visit
    1. 3.1 Booking and Payment Processing
  • To process your bookings.
  • To collect payments for your bookings.
    1. 3.2 Personalization
  • To tailor your user experience based on your interests with our accommodations.
    1. 3.3 Customer Support
  • To provide customer support and address any inquiries or concerns you may have.
    1. 3.4 Analytics and Improvement
  • To analyze user behavior and improve our website and services.
    1. 3.5 Marketing and Communication
  • To send you marketing and promotional communications, including newsletters and updates.
  • To request your feedback through surveys or other feedback mechanisms.
    1. 4. Sharing of Information

    We may share your personal information with:

  • Service providers: We may share your information with trusted service providers who help us operate our website and provide our services.
  • Legal obligations: We may disclose your information in response to legal requests or as required by applicable laws.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
    1. 5. Your Choices

    You have the following choices regarding your personal information:

  • Access, correct, or delete your personal information.
  • Opt out of receiving marketing communications.
  • Please contact us at +918086909323 or write to us at biriyomz@gmail.com to exercise these choices.

      6. Security

    We employ reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

      7. Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

      8. Changes to this Privacy Policy

    We may update this Privacy Policy from time to time. The most recent version will be posted on our website, with the effective date included.

  • Certain privileged booking rates or special offers are not eligible for cancellation, refund or any change. The Customer is therefore advised to check the room description and any such conditions carefully prior to making a booking. Hotel shall not be liable to cancel or refund any monies or alter any bookings if booking is made under such privileged booking rates or special offers.
  • Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes, as applicable, will be credited into the bank account of the Customer using the same payment mode (i.e. debit card/ credit card/ net-banking and any electronic mode) by which the booking was made by the Customer. The refund process may take 10-15 business days.
  • In case the booking amount is paid using credit card, the refund will be processed on the credit card.
  • For questions or concerns about this Privacy Policy or your personal information, please contact us at +918086909323 or write to us at biriyomz@gmail.com
  • By using our website and services, you agree to this Privacy Policy. Please review this policy regularly for updates or changes.